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FAQ
Below are some of are common questions:
Luxury Kulture is a curated destination for conscious collectors. We bring together fashion, art, furniture, homewares, and design pieces that embody craftsmanship, beauty, and timeless style. Every item is authenticated, carefully selected, and presented for those who value quality over quantity.
Luxury Kulture was founded by Tati and Grazi — two friends with backgrounds in fashion, PR, design, and marketing. Together, they’re redefining luxury as something to be lived with, loved, and passed on, not simply consumed.
Curation. Every piece is handpicked by experts for its design, condition, and cultural relevance. We don’t believe in volume, only in the beauty of what’s rare, meaningful, and worth keeping. Unlike most resale platforms, we offer lower consignment rates while maintaining a high-touch, editorial approach to presentation and storytelling.
Yes. Each item undergoes a detailed inspection by our internal specialists and, when applicable, Entrupy authentication. Provenance and authenticity are central to our process.
Each item is classified under our official Item Condition Standards:
- New: Unused, with original tags or packaging.
- Excellent: Worn once or twice, no visible flaws.
- Very Good: Light wear, minor imperfections, still beautifully presentable.
- Well-Loved: Noticeable wear but fully functional and full of character.
Condition details and images are always included in the product listing.
We don’t. Each order is individually inspected, packaged, and shipped with care from our Sydney studio using trusted, trackable, and insured delivery partners. Shipping costs are calculated at checkout based on your location and item weight.
Yes, we ship worldwide. International shipping rates and estimated delivery times are provided at checkout. Customs duties or import taxes may apply, depending on your country.
As every piece is unique and described in detail, we do not accept returns or exchanges. We encourage thoughtful purchasing — our team is happy to provide additional photos, fit information, or condition details before you buy.
We only accept returns if an item has been damaged in transit. In this case, please contact us within 3 days of receiving your order so we can assess the issue and assist with a resolution.
We dispatch orders within two to three business days. Delivery times vary by destination, but all parcels include tracking so you can follow your piece’s journey from our studio to your door.
Yes. We welcome consignments of designer fashion, art, jewellery, furniture, and home décor. Every item must meet our Condition Standards and be verified as authentic.
How does the consignment process work?
- Submit your items via our online consignment form or by contacting our team directly.
- Our curators review your submission and approve suitable pieces.
- Once approved, we coordinate photography, listing, and marketing.
- Your items are featured on the platform and across our marketing channels.
- You receive payment within 5 business days after your item sells.
What commission rates do you charge?
Our commission rates are among the lowest in the resale industry, starting from 35% and decreasing based on the sale value.
- Clothing: 35% → 15% (sliding scale based on price)
- Accessories: 35% → 15%
This includes professional photography, styling, marketing, and sales management.
Our standard consignment period is 3 months.
If an item remains unsold:
- After 1 month → 10% markdown
- After 2 months → 15% markdown
- After 3 months → Returned to the consignor (unless extended by agreement).
Yes. Oversized pieces (like furniture or art) stay with you until sold. Once purchased, we coordinate directly with both parties to arrange professional delivery.
You’ll receive your payment within 5 business days of your item selling, via bank transfer, PayPal, or store credit.
All items undergo a rigorous verification process. For certain brands and high-value pieces, authentication is conducted using Entrupy, an AI-driven verification system recognised globally for luxury goods.
If an item is found to be counterfeit, it will be immediately removed from the site and returned to the consignor. We take authenticity seriously, only verified items make it to our platform.
We welcome collaborations with designers, artists, collectors, and brands that share our ethos. To explore partnerships, please reach out via email > info@luxurykulture.com.au.
Join our mailing list for early access to curated drops, editorials, and collector stories.
Still have questions?
We’re always happy to help. Email us directly at info@luxurykulture.com.au. Every message is handled personally by our team.